Job Details

Operations Coordinator

Location OTTAWA, Ontario, Canada
Category Stores
Job Opened November 24th, 2021
Education High School Diploma/GED
Job Number 210007BR
Job Type Full-Time
Remote No

job description

What This Position is All About

Discover how we lead the market as the premier luxury-value destination by experiencing our assortment of brands and learning about the quality of our products alongside a team of proud innovators within the retail landscape.

 

We are seeking a motivated and creative Operations Coordinator to oversee merchandise displays and store layout. As the Operations Coordinator, you will support sales and service by driving operational functions and supervising a sales support team. As a leader, you will oversee sales support functions including, but not limited to, dock-to-floor process, Return-To-Vendors (RTVs), transfers, store signage, mark down process, and daily store operations functions. Additionally, you will communicate regularly with the store management team to identify and resolve issues, meet operational deadlines, and coach associates. If you are up for the challenge, then this opportunity is right for you!

 

Who Are You:

  • Aspiring leader who can educate, drive results, and maintain high standards
  • Natural problem-solver who contributes to a collaborative work environment that encourages creative thinking and innovation
  • Adaptable to change and consistently able to deliver exceptional results with limited guidance
  • Expert communicator with the special ability to build strong internal and external relationships
  • Adaptable to changes and can be relied upon to consistently deliver exceptional results

 

You Also Have:

  • High School Diploma or equivalent
  • 1+ years of retail merchandising and supervisory experience
  • Proven time management skills and comfortable managing multiple projects with shifting priorities
  • Thorough knowledge of the fashion industry and a passion for sharing your expertise
  • Capability to lift objects (up to 50lb) with or without reasonable accommodation
  • Ability to transport large quantities of merchandise with carts, dollies, hand trucks, and other moving equipment
  • Flexibility to work evenings, weekends and public holidays

 

As The Operations Coordinator, You Will:

  • Achieve results on store metrics including, but not limited to, sales, payroll expense, credit performance, fulfillment rates, EBITDA, and service
  • Build rapport with customers and team, resulting in repeat customers and engaged associates
  • Model customer-centric culture through service behaviors and coaching
  • Oversee and execute operational processes including, but not limited to, truck processing, fulfillment, door-to-floor process, merchandising displays, replenishment, promotional signing, markdowns, Return-To-Vendors (RTVs), processing speed, and inventory
  • Ensure merchandise is processed correctly and complies with merchandise protection guidelines before placement on the selling floor
  • Organize back-of-house areas to maintain supplies and optimize efficiency
  • Supervise receiving process and unloading/sorting of merchandise onto rolling rods and sort areas
  • Support merchandise presentation, visual, and signage standards as well as store safety and shortage programs in partnership with store leadership, Visual, and Asset Protection team
  • Maintain store equipment in partnership with IT on POS and system issues
  • Adhere to Asset Protection control and compliance procedures; maintain knowledge of all Health and Safety protocols and Emergency procedures to ensure the safety of our associates and customers alike
  • Efficiently complete tasks or special projects assigned by store leadership

 

Your Life and Career at Saks OFF 5TH:

  • Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
  • Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
  • A culture that promotes a flexible work environment
  • Benefits package for all eligible full-time employees (including medical, dental and vision)
  • An amazing employee discount and other exciting perks

 

#OFF5THOperationsCoordinator

 

Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.

 

Saks OFF 5TH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks OFF 5TH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

Saks OFF 5TH  welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.