Assistant Store Director, Operations
Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores.
What This Position Is All About:
WHO WE ARE:
Saks OFF 5TH is the premier destination for luxury off-price fashion. In our approximately 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, we offer a compelling assortment of high-end designers and everyday favorites at the best prices. We prioritize a digital-first operating model focused on delivering a superior customer experience. We lead with the customer, empower our team and drive accountability within the business. We welcome creativity and embrace individuality and think that fashion is the ultimate form of self-expression. Saks OFF 5TH is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.
YOU WILL BE:
As a Lead, Operations, you will oversee the daily operational functions of the store, ensuring back-of-house processes run efficiently and effectively. You’ll lead key areas including freight flow, inventory management, technology utilization, and backroom organization while supporting a clean and organized store environment. This role is critical in driving operational excellence, coaching team members on best practices, and ensuring alignment with business goals—all while maintaining a seamless experience for both customers and employees.
WHAT YOU WILL DO:
Manage daily store opening and closing operations and executes freight flow processes
Support all facility related issues
Ensure team members follow operational procedures for freight, price changes, and promotional activities
Oversee technology utilization in operations, ensuring team proficiency
Implements processes to optimize backroom organization and inventory flow
Oversee inventory movement and accuracy by managing freight flow, dock-to-floor processes, and exception reporting
Coach team on stock replenishment policies and procedures
Ensure operational efficiency is balanced with high-quality customer service
Use reporting to track operational KPIs and drive efficiencies
Develop process improvements to enhance productivity and operational execution
Facilitate trainings for company programs, procedures, and initiatives
Support store leadership to align operations with business goals
Resolve operational bottlenecks and ensure team members are supported
WHAT YOU WILL BRING:
High school diploma or equivalent
Prior retail merchandising and supervisory experience
Ability to work effectively using inventory management systems, and POS cash register
Ability to lead by example and work to promote a strong teamwork-centered environment
Proven time management skills and ability to manage multiple projects
Ability to work a flexible schedule including evening, weekend, and holidays
YOUR LIFE AND CAREER AT SAKS OFF 5TH:
Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
An amazing employee discount
SALARY AND OTHER BENEFITS:
The starting salary for this position is between [$58,000-65,000 annually]. Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
[This position is also eligible for [bonus] [long-term incentive compensation awards].]
Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
Thank you for your interest with Saks Global. We look forward to reviewing your application.
Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact [Contact Name/Department/Email].
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Revised 9/2025
Your Life and Career at Saks OFF 5TH:
- Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
- Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
- A culture that promotes a flexible work environment
- Benefits package for all eligible full-time employees (including medical, dental and vision)
- An amazing employee discount and other exciting perks
Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.
We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.