Assistant Vice President, Store Operations & Support

Saks OFF 5TH is the premier luxury off-price destination. In its more than 100 stores in the U.S. and Canada, and online, at SaksOFF5TH.com, the company provides the best names in fashion at an incredible value through its merchandise authority, unparalleled brand access and seamless connection between ecommerce and stores. 

What This Position Is All About:

Saks Off 5th is seeking a dynamic and results-oriented Assistant Vice President (AVP), Store Operations and
Support to lead operational excellence and deliver seamless support for all store locations. This role will
oversee the development and implementation of processes, policies, and systems that enhance the
efficiency, profitability, and customer experience within Saks Off 5th stores.
The AVP will work closely with cross-functional teams to ensure alignment with corporate strategies and
objectives, while fostering a culture of innovation and collaboration.

Operational Leadership
● Develop and execute operational strategies that drive efficiency, cost savings, and superior store
performance.
● Oversee day-to-day store operations, ensuring compliance with company policies, procedures, and
standards.
● Identify and implement process improvements to enhance operational consistency and effectiveness
across locations.
● Lead initiatives to optimize staffing models, labor management, and operational workflows.

Store Support
● Serve as the primary point of contact for store leaders, providing guidance, support, and problem
resolution.
● Partner with IT, HR, Finance, and other departments to ensure stores have the resources and tools
needed to operate efficiently.
● Drive the adoption of new technologies, tools, and systems that improve store operations and
enhance the customer experience.
● Monitor and manage store budgets, ensuring financial goals are met or exceeded.

● Collaborate with cross-functional partners to ensure the delivery of a consistent and exceptional in-
store experience.
● Develop strategies to enhance customer engagement, loyalty, and satisfaction, aligning with Saks Off
5th’s brand values.
● Establish and track performance metrics to evaluate the success of operational and customer
experience initiatives.

Team Leadership and Development
● Lead, mentor, and inspire a team of regional and store operations leaders to achieve operational
excellence.
● Foster a culture of accountability, continuous learning, and innovation within the team.
● Provide clear direction, set measurable goals, and regularly assess team performance against KPIs.

Compliance and Risk Management
● Ensure stores adhere to all legal, regulatory, and safety requirements.
● Proactively identify and mitigate operational risks, creating contingency plans where necessary.
● Lead the development and implementation of crisis management plans for store-related
emergencies.

Strategic Planning and Execution
● Collaborate with senior leadership to develop long-term operational strategies that align with
company growth objectives.
● Drive the successful rollout of new store initiatives, systems, and policies, ensuring smooth adoption
and implementation.
● Analyze operational data and trends to provide actionable insights and recommendations to senior
leadership.

Required Qualifications (Minimum Requirements):
● Bachelor’s degree in Business Administration, Operations Management, or a related field; MBA
preferred.
● 10+ years of experience in retail operations, with at least 5 years in a senior leadership role.
● Proven track record of managing complex operations in a multi-location retail environment.
● Strong problem-solving, analytical, and decision-making skills.
● Exceptional communication and interpersonal skills, with the ability to influence stakeholders at all levels.
● Demonstrated ability to lead, inspire, and develop high-performing teams.
● Proficiency in retail systems, operational tools, and data analysis platforms.

Physical Demands/Environmental Conditions (only required for Fulfillment Center jobs)
The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required
to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach
with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must
occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Your Life and Career at Saks Global:
● Exposure to rewarding career advancement opportunities
● A culture that promotes a healthy, fulfilling work/life balance
● Benefits package for all eligible full-time employees (including medical, vision and dental).
● An amazing employee discount

The pay range for this position at commencement of employment is expected to be between $125,000 and $200,000/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits), dependent on the position offered. Details of participation in these benefit plans will be provided if a candidate receives an offer of employment.

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Your Life and Career at Saks OFF 5TH:

Thank you for your interest in Saks Global. We look forward to reviewing your application.

Saks Global provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex,
national origin, age, disability or genetics. In addition to federal law requirements, Saks Global complies with applicable state and local laws governing
nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment,
including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Saks Global welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process,

accommodations are available upon request in relation to the materials or processes to be used.

Your Life and Career at Saks OFF 5TH:

• Be part of an empowered, innovative team; work with an adventurous spirit and a customer-centric mindset; play a critical role in making decisions that will position us to win
• Exposure to rewarding career advancement opportunities across different functions within our corporate offices, retail stores, photo studios, and distribution centers
• A culture that promotes a flexible work environment 
• Benefits package for all eligible full-time employees (including medical, dental and vision)
• An amazing employee discount and other exciting perks

Thank you for your interest with Saks OFF 5TH. We look forward to reviewing your application.

We believe that our differences not only make us stronger, but also guide our evolution and future growth. All associates are expected to create an inclusive environment free from harassment, discrimination, and bullying.Together, we celebrate, advocate for, and learn from our colleagues, customers and communities to create the best environment to shop and work for all.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.